Cultural Competency
Health Care Excel can help your practice change the way it works by providing cultural-competency training. Our team consults with you about your practices to increase cultural competency, providing you with the knowledge and skills necessary to deliver effective clinical care to all ethnic and racial groups. Additionally, our team enables you to provide more reliable delivery of preventive services and effective management of patients with chronic conditions.
What are the elements of cultural competency?
- Awareness of one’s own culture
- Understanding the dynamics of difference
- Awareness and acceptance of difference
- Development of cultural knowledge
- Celebration of diversity.
Why should you receive cultural-competency training?
- Helps you understand that every clinical encounter is a cross-cultural one
- Assists in providing culturally and linguistically appropriate care
- Enables you to work effectively in cross-cultural situations
- Enhances patient satisfaction
- Improves patient compliance
- Decreases the incidence of medical errors
- Decreases health-care costs by providing more appropriate and effective care
- Allows you to gain a competitive edge for patient acquisition and retention in the marketplace
- Eliminates health disparities by delivering the highest quality of care to every patient, regardless of race, ethnicity, cultural background or English proficiency.
What do we provide?
- Onsite pre-assessment of your practice
- Information on resources
- Onsite post-assessment of your practice.
