Important Medicare Numbers to Know

Telephone:
Web Site:

1-800-MEDICARE (1-800-633-4227)
http://www.medicare.gov

For general Medicare information, to order Medicare educational materials, or to get answers to your billing questions.

If you have received Medicare covered services in Indiana and/or Kentucky, call the Medicare Beneficiary Helpline below. If you have received Medicare covered services outside the state of Indiana or Kentucky, go to http://www.cms.hhs.gov/QualityImprovementOrgs/ and choose “QIO Directory” at the bottom of the page for the Quality Improvement Organization in the respective state that you received care.
 

Communicate concerns about the quality of medical care provided to people with Medicare in Indiana and Kentucky.

If you have received Medicare covered services in Indiana and/or Kentucky, call the Medicare Beneficiary Helpline. If you have received Medicare covered services outside the state of Indiana or Kentucky, go to http://www.cms.hhs.gov/QualityImprovementOrgs/ and click on “QIO Directory” at the bottom of the page for the Quality Improvement Organization in the respective state that you received care.
 

If you are a Medicare provider and have questions regarding covered services in Indiana and/or Kentucky, or QIO provider activities, call the Medicare QIO Provider Help Desk above. If you are a Medicare provider outside the state of Indiana or Kentucky, go to http://www.cms.hhs.gov/QualityImprovementOrgs/ and choose “QIO Directory” at the bottom of the page for the Quality Improvement Organization in your respective state.
 

Telephone:

Web Site:

1-800-452-4800
317-233-3475 (within Marion County)
http://www.state.in.us/idoi/shiip

Answers for questions about Medicare Supplement or Medigap policies, general questions about insurance, long term care insurance, and medical bills. Report questionable practices by insurance companies or agencies.
 

Web Site: http://chfs.ky.gov/agencies/os/dail/Programs.htm

Information and assistance services are available through a network of counselors and referred services. Health insurance and benefits information is available to people who are eligible for Medicare.
 

Web Site: http://www.cms.hhs.gov/COBGeneralInformation/ 03_ContactingtheCOBContractor.asp

The Coordination of Benefits (COB) Contractor's trained staff will help you with your COB questions, such as which health insurance pays first.

Telephone:
TTY (Hearing Impaired):
Web Site:

1-800-MEDICARE (1-800-633-4227)
1-877-486-2048
http://www.medicare.gov

Answers for questions about Part A coverage, bills, hospital care, and skilled nursing care (nursing home).

Telephone:
TTY (Hearing Impaired):
Web Site:

1-800-MEDICARE (1-800-633-4227)
1-877-486-2048
http://www.medicare.gov

Answers for questions about beneficiary services, information or explanations of Medicare Part B benefits, and information on Part B claims, payments, deductibles, doctors, services, outpatient care, and other medical services. Ask about the availability of the free list of Medicare-approved doctors.
 

Telephone:
TTY (Hearing Impaired):
Web Site:

1-800-MEDICARE (1-800-633-4227)
1-877-486-2048
http://www.medicare.gov

Inquire about Medicare coverage and payments for such items as wheel chairs, hospital beds, walkers, and oxygen. Ask about the availability of the free list of Medicare-approved suppliers.
 

Telephone:
TTY (Hearing Impaired):
Web Site:

1-800-MEDICARE (1-800-633-4227)
1-877-486-2048
http://www.pgba.com/

Inquire about home health and hospice coverage under Medicare.
 

Telephone:
TTY (Hearing Impaired):
Railroad Retirees:

Web Site:

1-800-772-1213
1-800-325-0778
1-800-808-0772 (or your local Railroad Retirement Board)
http://www.ssa.gov

Contact the Social Security Administration to apply for Medicare, replace a lost Medicare card or update Medicare card information. Inquire about Medicare eligibility and Social Security benefits.
 

Telephone:

Web Site:

1-866-267-4679
317-234-1381 (within Marion County)
http://www.in.gov/fssa/hoosierrx/

Inquire about assistance with paying for prescriptions.
 

Web Site: http://doi.ppr.ky.gov/Kentucky/Documents/pubs/KIPS072007.pdf

The Kentucky Insurance Program for Seniors (KIPS) was created by the Kentucky Office of Insurance to address the special concerns of Kentucky's senior citizens. KIPS offers education seminars and insurance plan reviews in cooperation with senior centers and other community groups.
 

Telephone:
Web Site:

1-800-986-3505
http://www.iaaaa.org

Inquire about assistance for low-income persons: in-home medical expenses, prescription costs, Medicare co-payments, and deductibles.
 

Web Site: http://www.medicare.gov/fraudabuse/overview.asp

Report Medicare Fraud and Abuse.
 

Telephone:

Web Site:

1-800-545-7763
317-232-7020 (within Marion County)
http://www.in.gov/fssa/elderly/aging/

Inquire about services available for older persons and persons with disabilities.
 

Telephone:
Web Site:

502-564-6930
http://chfs.ky.gov/agencies/os/dail/

Inquire about services available for older persons and persons with disabilities.
 

Telephone:
Web Site:

1-800-622-4461
http://www.state.in.us/idoi/

Learn how to file a complaint against an insurance company or agent.
 

Telephone:
Web Site:

1-800-595-6053
http://doi.ppr.ky.gov/kentucky/

Answers for questions about Medicare supplement or Medigap policies, general questions about insurance, long term care insurance, and medical bills. Report questionable practices by insurance companies or agencies.